San Bernardino County Department of Public Health said it launched Epic Community Connect and MyChart, hosted by Arrowhead Regional Medical Center.

The county said Epic Community Connect provides Public Health staff with an integrated electronic health record system designed to support patient care, streamline workflows and improve access to health information across participating Public Health services.

“This is an exciting milestone for Public Health. Bringing Epic to our health centers gives our teams better tools to provide an enhanced experience for the patients and families we serve,” said Janki Patel, acting director of Public Health.

The county said MyChart is a secure online patient portal that will give patients greater access to their health information and make it easier to stay connected with their care team.

The county said the successful launch followed extensive planning and coordination across Clinic Operations, Revenue Cycle, California Children’s Services, Enhanced Care Management, Community Health Workers, Communicable Diseases, and Compliance and Fiscal Administration; as the Epic Community Connect host, ARMC provided the technical build, training and go-live support.

The county said ARMC’s Epic and technical teams worked with Public Health staff under the leadership of ARMC Chief Information and Digital Transformation Officer Andrea Daugherty. “As the host of its first Epic Community Connect site, ARMC is proud to extend its Epic environment to Public Health,” said ARMC Chief Executive Officer Andrew Goldfrach, FACHE.

The county said the launch is the culmination of a multiyear effort that began in 2023.

The county said the Epic and MyChart implementation represents more than a technology upgrade; it creates opportunities to improve care coordination, strengthen the patient experience and make it easier for residents to engage with their health care. To learn more, the county included links to dph.sbcounty.gov and arrowheadregional.org.

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County of San Bernardino

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